Help · Connecting accounts

Reconnect an account

Sometimes a platform ends tenfeeds' access to an account. When that happens, tenfeeds can't post to it until you connect it again.

How you'll know

Reconnect

Tap Reconnect. You see the same screen as when you first connected. Tick the box, continue to the platform, and allow tenfeeds again. Log in as the same account. It comes back in the same place in tenfeeds.

Scheduled posts to that account go out as planned if you reconnect before their time. Posts that failed while the account was signed out don't go out on their own. Check Posts and make them again in New post.

Why it happens

If you removed tenfeeds in your Facebook, Instagram, Threads or TikTok settings, tenfeeds disconnects that account. To use it again, connect it again from Accounts.

See also: Why a post didn't go out.

Still stuck? Email [email protected]. If it's about a post, include its time and platform.